Our Commitment
When you choose Outdoor Compass, we commit to protecting your rights. We regularly review our practices to make sure we stay up-to-date with the latest personal information handling standards, as well as evolving laws and regulations.
Outdoor Compass Privacy Policy
In alignment with the laws and regulations of the Government of Nepal, this Privacy Policy outlines how Outdoor Compass approaches data protection. Our goal is to meet our legal obligations while ensuring you feel safe and informed while navigating our space.
While you can explore our site from anywhere in the world, please note that we do not offer products or services to those located outside of Nepal. We invite you to read through the details below. If anything is unclear, please reach out to us via the 'Contact Us' section. We promise to address your concerns as quickly as possible.
We've tried to keep this policy simple and easy to read. However, if technical terms like 'cookies', 'IP addresses', or 'browsers' are new to you, feel free to look up a quick guide to help clarify those concepts.
At Outdoor Compass, your privacy is a top priority. This policy explains what kind of personal information we might collect when you visit our site, buy our products, or use our services. By using this website, you're letting us know that you accept the practices we've outlined here.
How Outdoor Compass Collects Your Personal Data
We gather information, both personal and general for these specific reasons:
- Registering You: So we can identify you and give you access to our platform.
- Transactions: To process and clear your payments smoothly.
- Communication: To keep you updated with news, special offers, and services from Outdoor Compass.
- Personalization: To create a unique experience for you and constantly improve what we offer.
Information You Share With Us
We receive and store any information you enter on the Outdoor Compass site. If you choose to leave certain fields blank, you might find that some of our web features aren't fully available to you. We use your input to:
- Set up your account.
- Process your orders.
- Answer your questions.
- Stay in touch with you.
Information We Collect Automatically
Whenever you visit our website or use our services, we receive certain data automatically. This includes:
- Cookies: Small files that help us make your browsing experience better.
- Device Info: General details about the device you're using, including unique identifiers.
- Location Data: To help us provide relevant search results or local advertisements.
- Logs and IP Addresses: To help our site function correctly. Depending on where you are, we use different types of cookies (like "strictly necessary" or "performance" cookies) to keep things running right.
Information From Other Sources
Sometimes we get a little extra help from external partners, such as:
- Updated address or delivery details from our delivery partners so your packages find you without any trouble.
Categories of Personal Information
Outdoor Compass processes the following types of information:
- Identity & Demographics: Your name, email, phone number, shipping address, and country.
- Financial Details: Transaction info like the amount, bank name, card type, and card number.
- Technical Data: Your location, IP address, logs, network carrier, and data about how you use our app or device.
- Usage & Communication: Metadata from emails, SMS, or calls, and data on how you interact with the Outdoor Compass platform (like which pages you visit most).
Consent
By visiting the Outdoor Compass website or submitting your info you are agreeing to the collection, storage, and sharing of your data as described in this policy and according to the law.
Why We Gather This Information
- Getting Products to You: To process orders, handle payments, and deliver your outdoor gear and apparel favourites.
- Making Things Better: To analyse how our site performs and fix any technical hiccups.
- Personalized Suggestions: To recommend products or features we think you'll truly love.
- Staying Connected: To talk with you via email, SMS, or chat.
- Advertising: To show you content and ads that actually match your interests.
Cookies and Trackers
We use cookies and similar tools to analyze our traffic and make your experience feel personal. These are small files placed on your computer. Depending on your location, you may encounter:
- Strictly Necessary Cookies: Essential for the site to stay secure and work properly.
- Functional Cookies: These remember your language, region, or user ID so you don't have to keep re-entering them.
- Performance Cookies: These tell us how people use the site so we can make it faster and easier to navigate. We also use pixel tags and log files. To learn more about how to manage these, you can visit allaboutcookies.org.
Disclosing Your Information
- To Third Parties: We share data with partners who help us process sales, deliver packages, and handle payments. This usually includes your name, address, and phone number.
- To Law Enforcement: We share info if it's required for fraud detection or to meet legal obligations.
- To Authorized Entities: This includes subcontractors or service providers who help keep Outdoor Compass running smoothly.
Your Rights and Control
You are in the driver's seat when it comes to your information. While disabling "strictly necessary" cookies might limit your experience on our site, you have the right to:
- Access: Ask for a copy of the data we have about you.
- Update: Fix any details that might be incorrect.
- Delete: Request that we delete your data (subject to legal requirements).
- Opt-Out: Stop receiving marketing emails by clicking "unsubscribe" or emailing us. To exercise these rights, you can call us at: +977-01-4442201
Children's Privacy
Our website is designed for adults. We do not knowingly collect information from anyone under the age of 18. If we discover that a minor has shared their data with us, we will delete it immediately.
Updates to This Policy
Whenever we make a big change to how we handle your privacy, we will post an update here and change the "effective date." We recommend checking back every now and then to stay in the loop.
Contact Us
If you have any questions or just want to talk about how we handle your information, please reach out:
Outdoor Compass — Amrit Marg, Thamel, Kathmandu, Nepal
+977-01-4442201